product screens
~~>
about the product
Quickchannel is a Swedish SaaS company specializing in video content management and live streaming solutions. Based in Stockholm, it provides a secure, GDPR-compliant platform for businesses to create, manage, and share branded video content, serving industries like finance, government, and manufacturing.
key client needs
"We face a need for a feature that allows seamless switching between video streams from multiple presenters during webinars. This would support scenarios such as panel discussions or guest speakers, where the host can switch between speakers as needed."
"We are exploring technical proof-of-concepts to find a supplier for this multi-present functionality. We need high-fidelity mock-ups to present in sales discussions once the proof-of-concepts are successfully completed."
deliverables
New feature full user flow coverage that will compliment the overall application customer journey
Fully clickable low-fidelity prototype for discussion and amendment of the user flows
High-fidelity clickable prototype of the key workflows to give customers the impression that the feature is coming soon.
my role(s)
User experience designer
User interface desginer
tools and methodologies
~~>
Figma
FigJam
Maze
Jira
Agile
SCRUM
product (design) workflow
Marker and user research
Ideate and define
Design
Test
Deliver
Marker and user research
Ideate and define
Design
Test
Deliver
project highlights / milestones

User flows writing and coverage

User segment 'Moderator' happy and unhappy path

User segment 'Presenter' happy and unhappy path

User segment 'Guest' happy and unhappy path

User flows writing and coverage

User segment 'Moderator' happy and unhappy path

User segment 'Presenter' happy and unhappy path

User segment 'Guest' happy and unhappy path

User flows writing and coverage

User segment 'Moderator' happy and unhappy path

User segment 'Presenter' happy and unhappy path

User segment 'Guest' happy and unhappy path

Feature customer journey map creation

Determination of possible problems and user emotion

Translating the user flows into journey map

Analyzing where to focus in the upcoming stages

User flows and diagrams creation

Determination of possible problems and user emotion

Translating the user flows into journey map

Analyzing where to focus in the upcoming stages

Feature customer journey map creation

Determination of possible problems and user emotion

Translating the user flows into journey map

Analyzing where to focus in the upcoming stages

Low fidelity mockups and prototyping

The complete feature user flow covered with low-fi mock-ups

Fully clickable low-fi prototype build

Approved on demo by stakeholders

Feature release: ‘Conveyor Belt’

The complete feature user flow covered with low-fi mock-ups

Fully clickable low-fi prototype build

Approved on demo by stakeholders

Low fidelity mockups and prototyping

The complete feature user flow covered with low-fi mock-ups

Fully clickable low-fi prototype build

Approved on demo by stakeholders

High fidelity design

The complete feature user flow covered with high-fi mock-ups

Fully clickable high-fi prototype

Prototype videos recorded for sales purpose

Feature release: ‘Delivery & Resource Planner’

The complete feature user flow covered with high-fi mock-ups

Fully clickable high-fi prototype

Prototype videos recorded for sales purpose

High fidelity design

The complete feature user flow covered with high-fi mock-ups

Fully clickable high-fi prototype

Prototype videos recorded for sales purpose

Design system

Aligning the feature look and feel with the brand identity

Working on consistency, accessibility and scalability

Developers and stakeholders involved from the early stages of the design system

Design system

Aligning the feature look and feel with the brand identity

Developers and stakeholders involved from the early stages of the design system

Working on consistency, accessibility and scalability

Design system

Aligning the feature look and feel with the brand identity

Working on consistency, accessibility and scalability

Developers and stakeholders involved from the early stages of the design system

Platform mobile view

Responsive design delivered for the parts of the platform that can be accessed from mobile device

Mobile UI analyzed in separate round of testing

Following the 10 usability heuristics by Nielsen Norman

Design documentation

Delivery successfully completed within the planned timeframe

All of the deliverables included and more

First set of customers feedback gathered

Platform mobile view

Responsive design delivered for the parts of the platform that can be accessed from mobile device

Mobile UI analyzed in separate round of testing

Following the 10 usability heuristics by Nielsen Norman

summary
I was working for QuickChannel as a solo design consultant from Polar Cape (Nion). The project duration was 6 months and we were following a delivery concept that was documented before the start of the assignment in a project brief. Working remotely with the in-house team of QuickChannel was smooth and collaborative. We've set up new design standards in their culture, bringing the design to a higher level.

Let's elevate your product!

Schedule a call with Viktor R.
Viktor Ristevski
Senior Product Designer,
Product Owner

Contact me

Designer by Viktor Ristevski @ 2025

Let's elevate your product!

Schedule a call with Viktor R.
Viktor Ristevski
Senior Product Designer,
Product Owner

Contact me

Designer by Viktor Ristevski @ 2025

Let's elevate your product!

Schedule a call with Viktor R.
Viktor Ristevski
Senior Product Designer,
Product Owner

Contact me

Designer by Viktor Ristevski @ 2025